These Terms and Conditions (“Terms”) govern your access to and use of the websites, store, and related services operated by RedemptionPS at redemptionps.com (collectively, the “Services”). By using or purchasing through the Services, you agree to these Terms.

1. Definitions

The Company – RedemptionPS operating at redemptionps.com
You – Customers and visitors of redemptionps.com
Services – Any service or digital good provided by The Company, including the transfer of in-game items or entitlements to your in-game account.

2. Disclaimer

The Company is not affiliated with Jagex Ltd. or any owners of referenced trademarks. “RuneScape” and related marks are the property of their respective owners. All game content, logos, and images remain the property of their respective rights holders.

The Company takes reasonable steps to keep the site secure and free of malware; however, we do not warrant that the site is error-free or virus-free. Downloads and use are at your own risk.

3. Account Risk

You are responsible for the security of your game and site accounts. The Company is not liable for actions taken by third parties against your account after delivery. Our obligation is fulfilled when the purchased digital items or entitlements are delivered to the account you designate.

4. Lost / Stolen Items

Once delivery is completed to the specified account, The Company is relieved of responsibility for loss, theft, deletion, or subsequent removal of items, regardless of cause. For partially delivered orders, our responsibility is limited to the portion not yet delivered.

5. Refunds

Refund requests must be made prior to delivery. Approved refunds are generally issued as store credit. Cash refunds are granted only if The Company determines the order cannot be completed. No refunds are available after delivery has occurred.

6. Identity & Payment Verification

To combat fraud, The Company may request additional verification (e.g., phone/SMS check, social handle confirmation, payment history review, government-issued ID, or other reasonable evidence). Failure to comply may result in temporary holds or cancellation with refund at our discretion. The Company may refuse service when verification is incomplete or unsatisfactory.

7. Fraud & Chargebacks

If a payment is reversed after delivery, The Company may suspend Services and seek repayment for the reversed amount. We may share relevant data with payment processors, platforms, law enforcement, and affected merchants to investigate fraud and protect our rights.

8. Delivery & Shipping

All products are delivered digitally through our system, typically within seconds of successful payment confirmation. No physical shipment occurs.

9. Delivery Disputes

If you believe delivery was not completed, contact us immediately at [email protected] with your order details. We will investigate promptly. Using third-party buyer protection processes designed for tangible goods may be inappropriate for virtual items and may delay resolution.

10. Intellectual Property

All copyrights and trademarks referenced belong to their respective owners. Site code, design, and content compilations are owned by The Company and protected by applicable laws.

11. Indemnification

You agree to defend, indemnify, and hold harmless The Company and its affiliates, contractors, vendors, and content providers from claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from your breach of these Terms or misuse of the Services.

12. Remedies; No Third-Party Beneficiaries

These Terms do not confer rights or remedies on any third party. Enforcement and remedies are solely between you and The Company.

13. Severability

If any provision is found invalid or unenforceable, it will be enforced to the maximum extent permissible and the remaining provisions will remain in full force and effect.

14. Waiver

Failure to enforce any provision is not a waiver of the right to do so later. Any waiver must be in a writing expressly executed by The Company.

15. Payment Processors

We may use third-party payment processors to handle transactions. Their terms and privacy policies govern the processing of your payment information. The Company does not store full card numbers. For payment-specific issues, contact us at [email protected].

16. Changes to These Terms

We may update these Terms from time to time. Updates will be posted on this page with a new “Last Updated” date. Your continued use of the Services after any update constitutes acceptance of the revised Terms.

17. Governing Law

These Terms and any disputes arising out of or relating to them are governed by the laws applicable in our place of establishment, without regard to conflict-of-law principles.

18. Contact Information

Website: redemptionps.com
Email: [email protected]
Address: RedemptionPS (Legal/Compliance), [Insert Address]

Last Updated: November 16, 2025 at 00:44 +07