Revision as of 02:02, 4 August 2022 by >Vladox
Troubleshooting
| Resetting Cache
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1. Close your Client
2. Open up File Explorer and go to the following location
C:\Users\"Insert Username Here"
3. Select the .redemption (and .dreamscape folder if there is one).
4. Hit the delete button (or right click and delete)
Error creating thumbnail: Unable to save thumbnail to destination
Once you have done this restart your client and it will redownload the cache
Just delete it also
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This page contains a short guide to enable OpenGL rendering system via the NVIDIA control panel for those experiencing issues.
OpenGL Rendering Guide
- Step 1: Open NVIDIA Control Panel
- Step 2: Click on Manage 3D Settings
- Step 3: Click on Program Settings
Error creating thumbnail: Unable to save thumbnail to destination
- Step 4: Click on Add and add Redemption
- Step 5: Scroll down and click on the settings for OpenGL Rendering GPU and click on your GPU
Error creating thumbnail: Unable to save thumbnail to destination
- Step 6: Click Apply at the bottom right
Power/Performance Guide
- Step 1: Open NVIDIA Control Panel
- Step 2: Click on Manage 3D Settings
- Step 3: Click on Program Settings
Error creating thumbnail: Unable to save thumbnail to destination
- Step 4: Click on Add and add Redemption
- Step 5: Scroll down and click on the settings for Power Management Mode and click Prefer Maximum Performance (only use this for desktops or laptops when plugged in)
- Step 6: Click Apply at the bottom right
