User:Vladox/Sandbox5

Troubleshooting

Resetting Cache
1. Close your Client 2. Open up File Explorer and go to the following location C:\Users\"Insert Username Here" 3. Select the .redemption (and .dreamscape folder if there is one). 4. Hit the delete button (or right click and delete) Error creating thumbnail: Unable to save thumbnail to destination Once you have done this restart your client and it will redownload the cache Just delete it also

Enabling OpenGL

This page contains a short guide to enable OpenGL rendering system via the NVIDIA control panel for those experiencing issues. OpenGL Rendering Guide Step 1: Open NVIDIA Control Panel Step 2: Click on Manage 3D Settings Step 3: Click on Program Settings Error creating thumbnail: Unable to save thumbnail to destination Step 4: Click on Add and add Redemption File:Add Redemption program NVIDIA.mp4 Step 5: Scroll down and click on the settings for OpenGL Rendering GPU and click on your GPU Error creating thumbnail: Unable to save thumbnail to destination Step 6: Click Apply at the bottom right Power/Performance Guide Step 1: Open NVIDIA Control Panel Step 2: Click on Manage 3D Settings Step 3: Click on Program Settings Error creating thumbnail: Unable to save thumbnail to destination Step 4: Click on Add and add Redemption File:Add Redemption program NVIDIA.mp4 Step 5: Scroll down and click on the settings for Power Management Mode and click Prefer Maximum Performance (only use this for desktops or laptops when plugged in) Step 6: Click Apply at the bottom right