User:Vladox/Sandbox5: Difference between revisions

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'''Troubleshooting'''
Info on 2step!
{| class="mw-collapsible mw-collapsed article-table" style="width: auto;border: 1px solid black;"
To set up 2 step authentication on your account you will need either a mobile phone with Google Authenticator app installed
! style="background-color:navy;color:white;" |Resetting Cache
|-
| style="width: auto;border: 1px solid black;" |
<tabber>
|-| Windows 10=
1. Close your Client


2. Open up File Explorer and go to the following location
Android: - [https://play.google.com/store/apps/details?id=com.google.android.apps.authenticator2&amp;hl=en_GB Click Here]
<code>C:\Users\"Insert Username Here"</code>
<br>
3. Select the .redemption (and .dreamscape folder if there is one).


4. Hit the delete button (or right click and delete)
IOS (IPhone) -[https://apps.apple.com/us/app/google-authenticator/id388497605 Click Here]


[[File:Resetting Cache Windows.png]]
- OR -


Once you have done this restart your client and it will redownload the cache
If you don't have a mobile phone or would prefer to keep things localised on your browser, install the google authenticator Chrome Extension
[https://chrome.google.com/webstore/detail/authenticator/bhghoamapcdpbohphigoooaddinpkbai?hl=en Click Here]


|-|Mac=


1. Close your Client
Steps to Setting up 2 step


2. Open up Finder


3. Press CMD + Shift + H (⌘⇧H)
1. Login to your in game account and type ::2step


3. Once in the Home directory press CMD + Shift + .(period) (⌘⇧.)
2. This will open a browser with a QR code
http://courtingthelaw.com/wp-content/uploads/QR-code-example.jpg


4. This will show hidden folders.
3. Scan this barcode either with the google authenticator app or with the chrome extension


5. Locate the .redemption folder
4. This will now show up with your Redemption username and a 6 digit code which will change every 30 seconds


6. Right click the .redemption and delete
5. Go back to your game client and type in the 6 digit code into the open chatbox window


7. Relaunch the Redemption launcher and allow for the cache to download.
6. Congratulations! If you followed the steps above and entered the 6 digit code correctly your account will be secured with 2step authentication


What does this mean?


</Tabber>
2 step authentication means that you must have access to the code to login from a new IP address.
It is by far the most effective way of securing your account
(we have not yet had a single verifyable report of a player being hacked who had ::2step enabled)


|}
Should you try to login to your account from a new IP address you will be prompted to enter your 6 digit code off your app or chrome extension.


{| class="mw-collapsible mw-collapsed article-table" style="width: auto;border: 1px solid black;"
This number goes in the 'auth box' to below of where you enter your username and password (see Auth:123456)
! style="background-color:navy;color:white;" |Enabling OpenGL
|-
| style="width: auto;border: 1px solid black;" |
<tabber>
|-| OpenGL=
{{:OpenGL}}
</tabber>
|}

Revision as of 07:04, 15 August 2022

Info on 2step! To set up 2 step authentication on your account you will need either a mobile phone with Google Authenticator app installed

Android: - Click Here

IOS (IPhone) -Click Here

- OR -

If you don't have a mobile phone or would prefer to keep things localised on your browser, install the google authenticator Chrome Extension Click Here


Steps to Setting up 2 step


1. Login to your in game account and type ::2step

2. This will open a browser with a QR code http://courtingthelaw.com/wp-content/uploads/QR-code-example.jpg

3. Scan this barcode either with the google authenticator app or with the chrome extension

4. This will now show up with your Redemption username and a 6 digit code which will change every 30 seconds

5. Go back to your game client and type in the 6 digit code into the open chatbox window

6. Congratulations! If you followed the steps above and entered the 6 digit code correctly your account will be secured with 2step authentication

What does this mean?

2 step authentication means that you must have access to the code to login from a new IP address. It is by far the most effective way of securing your account (we have not yet had a single verifyable report of a player being hacked who had ::2step enabled)

Should you try to login to your account from a new IP address you will be prompted to enter your 6 digit code off your app or chrome extension.

This number goes in the 'auth box' to below of where you enter your username and password (see Auth:123456)

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